Receipts
Customers can have their receipts emailed to them To do this, simply choose the Email option on the Receipt Screen, enter the customer’s email address, and press Send. They will receive a digital copy of receipt, which will include all of the same information performed in the sale or refund.
Receipts
Each of the following receipts has the same basic template, however there will be a difference at the bottom of the receipt where the tender is listed.
At the top of these receipts, you have space for your business’s Logo, Location Name, a Header and the Date and Time. The Header can be as simple as “Welcome!” or something more specific to your business, like “Tastiest Tacos on the East Coast.”
Below this section is the Transaction Information. This includes the Order and Transaction Numbers, the Server/Associate who completed the Order, the Order Identifier or Order Name, Item Count, and each Item in the Order with any corresponding Modifiers. Below this, Discounts, Taxes and Tips will be listed if applicable, along with the Subtotal and Total. Then there is the Tenders section, which will vary depending on how the customer paid.
Finally, there is the Footer section. This includes space for your business’s contact information, a line to add another quick message, and space for a barcode.
For more information on customizing your receipt click here.
Cash
This receipt is emailed at the end of a cash transaction; during the Checkout Process, select Cash on the Payment Method Screen and then press Email Receipt on the Receipt Screen.
In the Tenders Section of the Cash Receipt it will say Cash with the total amount of cash the customer gave, and Change with the amount of change due to the customer, if any.
Credit
This receipt is emailed at the end of a credit transaction when you have the Retail Tipping Method turned on. During the Checkout Process, select credit on the Payment Method Screen. The customer can then input a tip, if any, directly on the point-of-sale. If you have the Signature Screen turned on, the customer can sign directly on the point-of-sale screen. Next, on the Receipt Screen, select Email Receipt.
In the Tenders section of a Credit Receipt it will say Total with the total amount due across from it. Below that is the Card Type (e.g. Visa, MasterCard, etc.) and the last four digits of the card used, with the total amount charged to the card across from it. Then you will see Auth Code followed the unique authorization code for that transaction.
Refund
The Refund Receipt is issued when a customer returns, or requests refund for an item they previously purchased. During the Refund Process, after you have selected the items that are being refunded, press the Refund Button.
At the top of the Refund Receipt, in the Transaction Information section, there will be a Refund Number and the original Order Number, followed by a list of the item(s) refunded. At the bottom of the receipt you will see Total with the total amount being refunded across from it. Below that it will list how the total is being returned, either in Cash or to the Credit Card used, and the total amount refunded across from it.