How to Perform a Manager Override

When the user tries to apply a Custom Discount, or some other restricted action, an Action Denied Pop-up will appear saying that they do not have the permissions. Below that, there is the option to press Manager Override or OK. Pressing OK will dismiss the Action Denied Pop-up. Pressing Manager Override will display two text boxes where the manager must enter his/her Username and Password. After the manager enters this information and presses Validate, the action will be completed.

Quick Summary

• User tries to complete a restricted action
• Action Denied Pop-up Appears
• User can press Ok to dismiss the pop-up and not complete the action, OR,
• User can press Manager Override
• Manager enters Username and Password
• Manager presses Validate
• Action is completed